FREQUENTLY ASKED QUESTIONS
Is there wireless Internet at Park International Hotel?
Yes, we offer complimentary Wi-Fi access at Park International Hotel.
How do you ensure sustainability at Park International Hotel?
Park International Hotel is proud to be awarded bronze status on our first inspection by Green Tourism, and we continue to ramp up our efforts to be greener.
Our property was assessed on:
Mindful waste reduction
Responsible water usage
Energy efficiency
Promotion of local biodiversity
What is the cancellation policy at Park International Hotel?
Cancellations can be made 24 hours before check-in at Park International Hotel depending on the booking.
What happens if a guest in the same property is infected with COVID-19 during my stay? What kind of help and support can I expect from Park International Hotel?
Affected guests are required to inform local officials and self-isolate, with all supplies delivered to the room to avoid contact with other guests. COVID-19 test kits, masks and gloves will be available for all guests at Park International Hotel.
What are the payment modes available at Park International Hotel?
We accept payment by Cash, Credit card and Bank transfer at Park International Hotel.
Is any documentation (e.g. vaccination certificate) required for me to stay at Park International Hotel?
Park International Hotel currently does not require any documentation from guests to stay at our property.
Is there an airport shuttle service at Park International Hotel?
An airport shuttle service is currently not available. However, the airports are easy to get to by public transport from Gloucester Road underground station.
What items are prohibited at Park International Hotel?
Park International Hotel prohibits firearms, drugs and all items deemed illegal by the local government on the property.
What are the recommended attractions in London, where Park International Hotel is located?
The exciting city of London has many popular attractions, including the VandA Museum, Natural History Museum, Buckingham Palace, Kensington Palace, Covent Garden and Soho, all easily accessible on foot or by public transport from Park International Hotel.
What time is breakfast served at Park International Hotel?
Breakfast is served from 07:00 to 10:00 from Monday to Saturday and from 07:00 to 10:30 on Sunday.
What is the check-in and check-out time at Park International Hotel?
Check-in time at Park International Hotel is 16:00, and check-out is 11:00.
How do I get to Park International Hotel?
If you wish to drive, there is a car park close to the hotel. Otherwise, we would be happy to arrange a taxi service for you.
How will I know if Park International Hotel is closing temporarily?
Park International Hotel will notify guests directly in the event of a closure.
Are there accessible rooms at Park International Hotel?
Yes, we offer accessible rooms at Park International Hotel. For specific enquiries, we recommend calling ahead to confirm.
Can I cancel or amend my reservation that was booked directly via your website for Park International Hotel?
Yes, you can cancel or amend your reservation that was booked directly via our website for Park International Hotel. Cancellations and amendments are subject to terms and conditions. If you encounter difficulties, please contact our Reservations team at reservations@parkinternationalhotel.com or call +44 20 7370 5711 for assistance.
How do I get to Park International Hotel?
Park International Hotel is located at 117-129 Cromwell Rd, London SW7 4DS, and is easily accessible by Taxi, Train, Bus or Car.
What is the weather like in London, where Park International Hotel is located?
London, where Park International Hotel is located, has a seasonal temperate climate.
What are some of the property amenities at Park International Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge and a fitness centre.
What is the best way to get from Gatwick airport to Park International Hotel?
If you are planning to travel by train to Park International Hotel, please take the Gatwick Express from Gatwick to Victoria, and from Victoria Tube station, catch the Piccadilly line (west side) and get off Gloucester Road Tube station – from there, it is a 5-minute walk to the hotel. Instead of Gatwick express, you can also choose a normal train to Victoria, which is a cheaper option.
Does Park International Hotel have an official hygiene accreditation?
Park International Hotel has successfully completed an SGS audit. SGS is the world’s leading inspection, verification, testing and certification company. Through risk assessments, audits and inspections, as well as a cleaning and disinfection verification programme, our property has successfully complied with and passed this audit programme.
Which languages are spoken by the staff at Park International Hotel?
The staff speak multiple languages, including English, Spanish, French, German, Italian, Thai and Polish.
Can I store my luggage at Park International Hotel before check-in?
Definitely, you can store your luggage at Park International Hotel before check-in. Please approach our Concierge for assistance.
Can I cancel or amend my reservation that was booked via third-party or online travel agents for Park International Hotel?
Yes, you can cancel or amend your reservation that was booked via third-party or online travel agents for Park International Hotel. Please contact your third-party or online travel agents directly for any amendments.
Does each room have a safe at Park International Hotel?
Yes, electronic safes are provided in all rooms.
Are pets allowed at Park International Hotel?
Unfortunately, pets are not allowed at Park International Hotel. But guide dogs are welcome.
Is there a supplement for children at Park International Hotel?
Children under 6 years old may stay at Park International Hotel without supplementary charges. For children above 6 years, there is a supplement of £30.00 per night.
What is the smoking policy at Park International Hotel?
Smoking is not permitted at Park International Hotel.
What food & drink options are available at Park International Hotel?
Guests can enjoy an on-site restaurant, a lounge and daily breakfast during their stay.
How can the digital concierge assist me during my stay at Park International Hotel?
The digital concierge can help you with a number of questions about the property and city. These are just some of the questions you can ask.
- What is the check-in time?
- Is there a gym and what time is it open?
- Can I have more towels?
- Can you recommend a family-friendly restaurant nearby?
- Where is the closest ATM?
- How can I get to the airport?
What are the reception’s operating hours at Park International Hotel?
The reception is open 24 hours for your convenience at Park International Hotel.
What kind of breakfast is served at Park International Hotel?
Guests staying at Park International Hotel can enjoy an extensive English and Continental buffet breakfast.
Breakfast is served from 07:00 to 10:00 from Monday to Saturday and from 07:00 to 10:30 on Sunday.
What is the maximum number of guests allowed in each residence type at Park International Hotel?
A maximum of 1 guest can occupy the Single room, a maximum of 2 guests can occupy the Twin room, Junior suite and Chairman suite, a maximum of 3 guests can occupy the Triple room, and a maximum of 4 guests can occupy the Quad room and Junior family suite at Park International Hotel.
For more information, please contact us at reservations@parkinternationalhotel.com or call +44 20 7370 5711.
Can I cancel my reservation within 24 hours due to a government-issued travel ban, flight cancellation or other COVID-related issues for Park International Hotel?
Yes, guests may cancel their reservation or rebook for an alternative date at Park International Hotel.
How do I access my existing reservation online for Park International Hotel?
Click on “My Reservation” on our website and enter your confirmation or itinerary number to access your reservation. If you encounter difficulties, please contact our Reservations team at reservations@parkinternationalhotel.com or call +44 20 7370 5711 for assistance.
How far is Park International Hotel from the centre of London?
Park International Hotel is 2.7 miles (4.3 km) from the centre of London.
How can I access the digital concierge service at Park International Hotel?
You can access the digital concierge via the unique QR code in your hotel room at Park International Hotel. The service can be accessed 24-hours a day, 7-days a week.
How much does it cost to stay at Park International Hotel?
The prices at Park International Hotel may vary depending on your stay, including the dates you select and the duration of your stay. See the prices by entering your dates into our booking engine.
What type of beds are provided in the rooms at Park International Hotel?
The bedrooms at Park International Hotel are furnished with king-sized beds, double beds and single beds. Please contact us at kensington@frasershospitality.com or call +44 20 7341 2666 for more information.
What is a digital concierge service?
A digital concierge, also known as a virtual concierge, is a type of artificial intelligence that can be used to provide assistance to guests of Park International Hotel. It offers services a traditional concierge would, such as recommendations of local attractions and key information about the property.
What are the popular attractions close to Park International Hotel?
Our property is close to well known attractions including Harrods, Royal Albert Hall, National History Museum, Victoria & Albert Museum, Hyde Park and Kynance Mews.
Can I check-in early or check-out late at Park International Hotel?
Yes, you can check-in early or check-out late at Park International Hotel, subject to availability. However, additional charges may apply.
Are baby cots and extra beds available at Park International Hotel?
Yes, baby cots and extra beds are available at Park International Hotel subject to availability. Charges may apply. Please contact us at reservations@parkinternationalhotel.com or call +44 20 7370 5711 to arrange extra beds.
Where can I find the best rates for Park International Hotel?
You can find the best available rates on our website. For further assistance, contact us at reservations@parkinternationalhotel.com or call +44 20 7370 5711.
How much does it cost to stay at Park International Hotel?
Our rates vary according to your travel dates and type of accommodation. Do visit our website for the available rates and packages offered.
Where are the nearest bank, ATM and exchange office located to Park International Hotel?
You will find the nearest ATM at Cromwell Road located a 2-minute walk from Park International Hotel.
Has the property stepped up cleaning protocols at locations where there are confirmed COVID-19 cases at Park International Hotel?
In the event of a confirmed COVID-19 case, deep disinfection will be carried out in all public areas as well as the guest's room, which will be isolated for at least 3 days before the housekeeping team begins the disinfection process.
What is the Best Flexible Rate policy at Park International Hotel?
When you stay at Park International Hotel, you can rest assured that with our Best Flexible Rates, you can change or cancel your reservation with flexibility. Take advantage of our Best Flexible Rates, and travel with peace of mind every time!
How do I get to Park International Hotel, South Kensington from the nearest airport?
From the nearest airport, you can get to Park International Hotel by train in 15 minutes, or by taxi within 35 minutes.
Is Park International Hotel good for families?
Yes, our triple and quad rooms are specially designed for families with spacious layouts and full range of amenities.
What are the sanitisation protocols in place now due to COVID-19 at Park International Hotel?
Park International Hotel’s rooms and public areas are sanitised with Tersano-Stabilised Aqueous Ozone water to ensure the highest standards of cleanliness upon arrival. Hand sanitisers are also available in all public areas including the reception, restaurant and toilets.
What type of room can I book at Park International Hotel?
Park International Hotel offers a wide range of accommodation including single, double, triple and heritage deluxe and twin rooms. The Heritage Junior Suites and Chairman’s Suite are the highest-tier rooms available.
Is on-site parking available and complimentary for guests at Park International Hotel?
Onsite parking is currently not available at Park International Hotel.
Can I request reduced contact services (eg housekeeping) as I prefer to minimise unnecessary contact at Park International Hotel?
Of course. Guests may request reduced contact services at Park International Hotel. Please let us know when you check-in.
How do I cancel or amend corporate/group reservations for Park International Hotel?
Please contact our Reservations team at reservations@parkinternationalhotel.com or call +44 20 7370 5711 for assistance with your corporate/group reservations for Park International Hotel.
How much is the Accommodation Tax at Park International Hotel?
The Accommodation Tax is 20% and drops to 4% on the 29th day of your stay at Park International Hotel.
Not a Fraser World Member? Sign up today for free membership and enter a world of privileges
- Complimentary Stays
- Up to 20% off Best Flexible Rate
- Room Upgrade
- Early Check-in
- Exclusive Rewards
- Welcome Voucher