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FACILITIES GALLERY FAQ CITY GUIDE

Frequently Asked Questions

What are the facilities’ opening hours?

The opening hours are as follows:

Gym: 07:00 am – 10:00 pm

Pilates Room: 07:00 am – 10:00 pm

Pickleball Court: 07:00 am – 10:00 pm

Do you have baby cots?

Yes, baby cots are subject to availability.

Is shuttle service provided?

Airport transfers can be arranged at a charge. Please contact us for more information.

Are there parking lots at the property?

Yes, parking is available and complimentary for one vehicle per reservation.

How can I make a reservation?

Book direct on Modena by Fraser Shenzhen’s website and enjoy the best available rates and offers.

What is the check in and check out time?

Check-in time is 2:00 pm.

Check-out time is 12:00 noon. 

Is there wireless Internet?

Complimentary Wi-Fi access is available in-room and around the property. 

Are pets allowed and are there any fees for having pets in my apartment?

Yes, Modena by Fraser Shenzhen is a pet-friendly hotel.

A maximum of two (2) pets per apartment are allowed. 

The pet charges are as follows: 

Studio room: RMB 200 nett per room

One-bedroom: RMB 250 nett per room

Two-bedroom: RMB 400 nett per room

What is the nearest metro station?

Modena by Fraser Shenzhen is located 4 minutes walk/219m away from Huang Bei Ling station, Exit D.

What shopping malls are near Modena by Fraser?

We are 3km away from Luohu Yitian Holiday Plaza and 4.5km away from Luohu MixC, both popular malls in Shenzhen for tourists and locals alike.