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ROOMS
FACILITIES
M2 (Meeting Room) Restaurant The Bar Indoor Swimming Pool Gymnasium & Yoga Room
OFFERS GALLERY FAQ CITY GUIDE

FREQUENTLY ASKED QUESTIONS

Are pets allowed?

Non-pet friendly hotel

Are the residences handicap-friendly?

Yes, the residences have rooms that are designed to be handicap friendly and elevators are equipped with handicap buttons.

How do I get to the serviced residence from the two airports in Shanghai?

By Taxi – It is about 53km from Shanghai Pudog International Airport and 28km from Shanghai Hongqiao International Airport to the residence.

By Public Transport – Take Metro Line 2 from Shanghai Pudong International Airport and get off at East Nanjing Road station. Then transfer to Metrol Line 10 and take off at Xinjiangwancheng station. Fraser Place Wujiaochang Shanghai is a 600m walk away.

Take Metro Line 10 from Shanghai Hongqiao International Airport and get off at Xinjiangwancheng station. Fraser Place Wujiaochang Shanghai is a 600m walk away.

What time is breakfast served?

Daily breakfast is served from 7.00am to 10.00am.

Is internet access provided?

Complimentary high-speed internet access is available throughout the property.

Are there any recommended attractions in the area?

There are a variety of attractions within close distance, including the Shanghai Andersen Paradise, Gongqing National Forest Park and Shanghai Museum of Glass.

Are laundry services provided?

Yes, laundry service can be provided at a charge.

Is shuttle service provided?

Shuttle service is not provided as Fraser Place Wujiaochang Shanghai is conveniently located in the heart of Yangpu district.

What is the check-in time and check-out time?

The check-in time is 2.00pm and check-out time is 12.00noon. Should you require a late check-out, please speak to our receptionists.

Are there any Fraser world member rates?

Unfortunately there are none at the moment.

What are the reception’s operating hours?

Reception, concierge and security services are available all day.

What are the services and facilities offered?

Fraser Place Wujiaochang Shanghai offers a full range of facilities and services for guests’ comfort and enjoyment. For a comprehensive list of our facilities, please click here.

Are fitness facilities provided?

Fraser Place Wujiaochang Shanghai offers a fully-equipped gym, indoor swimming pool, yoga room and sauna.

Is it possible to store my luggage at the hotel before check-in?

Luggage storage is available for our guests before check-in and after check-out. Please speak to our front desk team for assistance.

Is on-site parking available and what is the cost?

Free parking is available for in-house guests. Standard parking charges will apply to other visitors.

Are there any shopping malls around Fraser Place Wujiaochang Shanghai?

Yes, there are shopping malls around Fraser Place Wujiaochang Shanghai, and the nearest malls include Wanda Plaza, Bailian Youyicheng Shopping Mall, Hopson One.

Where can I find the best rates for serviced apartments?

Our best rates are available at on www.frasershospitality.com. You may also contact our Reservations Department at reservations.fp-shanghai@frasershospitality.com for enquiries.

What is the cancellation policy?

Cancellation policies may vary according to the type of booking. Guests are typically required to cancel their room reservation at least 24 hours in advance.

Are baby cots and extra beds available?

Baby cots are unavailable and sofa beds are available for selected room types located on the 2nd to 11th floor.