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ROOMS
Studio Deluxe Twin Studio Deluxe King Studio Executive Studio Premier One Bedroom Deluxe One Bedroom Executive Two Bedroom Executive Extended Stay Enquiry
FACILITIES
Restaurant Rest & Relax MOD (Meeting Room) MOD.Fit Kids Playzone
OFFERS
Experience modern living at Modena by Fraser Nansha Guangzhou
GALLERY FAQ CITY GUIDE

FREQUENTLY ASKED QUESTIONS

Are there any recommended attractions in Phnom Penh?

Capri By Fraser Phnom Penh is within easy reach of the city's top tourist sites, including the Royal Palace (1.2 km), National Museum (1.3 km), Wat Phnom (2.3 km), Central Market (1.8 km), Russian Market (3.4 km), and the Capitol bus station is a ten-minute walk away.

Does the hotel offer on-site parking?

Parking is on the B1 and B2 floors of the apartment.

What is the reception operating hours?

Our guest services team is available to assist our guests and residents round the clock.

What are the gym’s opening hours?  

The gym is open 24 hours a day, seven days a week.

What time is breakfast?

Breakfast is served from 07:00am to 10:00am.

Is it possible to store my luggage at the hotel before check-in?

Luggage storage is available for our guests before check-in and after check-out. Please speak to our front desk team for assistance. 

What are the Yoga Room’s opening hours?  

The Yoga Room is open 24 hours a day, seven days a week.

Is on-site parking available and what is the cost?

Yes, we offer an airport transportation service. Please contact us for more information.

Are pets allowed?

Yes, pets weighing not more than 3.5kg are allowed.

What is the maximum number of guests allowed in each residence type?

Our rooms and apartments accommodate up to two adults and two children under 12 years of age with the pre-existing bed configuration. Extra beds and any additional breakfasts are subject to surcharges. 

Is airport shuttle service provided to and fro Capri By Fraser Phnom Penh?

Yes, airport transfer to and fro Capri By Fraser Phnom Penh can be arranged. Please contact the hotel at +855 23 971168 to make a reservation in advance. Additional charges apply.

What is the check in and check out time?

Check-in time is 2:00 pm.

Check-out time is 12:00 noon.

Is there wireless Internet?

Complimentary Wi-Fi access is available in rooms and around the property.

Where is the closest bank, ATM and exchange office located?

The closest banks, ATMs, and exchange offices are within a 3- to 9-minute walk.

There are ATMs and exchange counters available during business hours at Hong Leong Bank, Kasikorn Thai Bank, ABA Central Branch, Vatanak Bank, PPCBank Preah Sihanouk (Blvd) Branch, Cambodian Public Bank, and BIC Bank Preah Sihanouk Blvd.

Are baby cots available?  

Yes, complimentary baby cots are available upon request.

Are pets allowed?

Unfortunately, pets are not allowed within our property. 

What is the cancellation policy for Capri By Fraser Phnom Penh?

The cancellation policy for Capri By Fraser Phnom Penh will vary with the type of offer selected and will be indicated within your reservation confirmation. Should you require information or assistance please contact the reservations team on +855 23 971168 or reservations.phnompenh@capribyfraser.com with any special requests.

What is the cancellation policy?

1) For cancellation of one-day reservations, notice must be given 48 hours prior to arrival date to avoid cancellation charges.

2) For cancellation of reservations of more than 30 days, notice must be given14 nights prior to arrival date to avoid cancellation charges.

How do I get to Capri By Fraser Phnom Penh?

We recommend that guests opt for a taxi or airport transfer to get to Capri By Fraser Phnom Penh. Please speak to the team at +855 23 971168 or reservations.phnompenh@capribyfraser.com to enquire further.

Which floor is the Kids Play Zone located and what time is it open?

The Kids Playzone  is located on the 7th floor and is open from 08:00am to 10:00pm.