Client Relations Executive
Closing Date:  31 Dec 2014
Email Contact:  hr.corporate@frasershospitality.com


Job Profile:

Location : Singapore

Client Relations Executive

You are responsible for maximizing guest satisfaction and retention by meeting their unique needs in a timely and responsive manner.  You also need to assist to optimize each site inspection into a sale.

Responsibility:

  • Handle the check-in of guests including the processing of their reservations and rooming at the unit level.
  • Handle all guest requests during their stay and all front desk cashiering duties.
  • Organize and implement guest programs or plans that anticipate and meet guest needs and interest.
  • Handle all leasing activities including the conduct of site inspections and the closure of sales deals as required.
  • Act as a link between Operations Manager and the Corporate Office on operations and sales processes.
  • Support sales or marketing by providing relevant information including customer feedback and sales leads.
  • Manage the daily clubhouse or gymnasium operations.
  • Manage individual portfolios assigned to maximize guest satisfaction.

Requirements:

  • Relevant customer service experience will be preferred
  • Good interpersonal and communication skills
  • Good problem solving skills

Interested applicants are invited to submit a detailed resume stating current and expected salary to:

Manager, Human Resource
Frasers Hospitality Pte Ltd
Email address : hr.corporate@frasershospitality.com
(Only shortlisted candidates will be notified)