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Frasers to add 25 properties over the next two years
24 Mar 2011 - Singapore Frasers Hospitality Pte Ltd (Frasers) will add 25 new properties and will manage a total of 64 properties across 37 cities by the end of 2012. The aggressive global expansion kicked off today with the opening of Fraser Residence Orchard. “We are embarking on our most ambitious expansion phase,” says Mr Choe Peng Sum, Chief Executive Officer of Frasers. “Over the next 24 months we will add 4,300 serviced residences to our inventory.” 2011 will see Frasers open a dozen new properties worldwide including Jakarta, Indonesia; Suzhou and Chengdu in China; New Delhi, India; Doha, Qatar; Istanbul, Turkey and Budapest in Hungary. The momentum will pick up in 2012 when Frasers opens a further 13 properties. More important than the physical expansion of properties and facilities, “our eyes are on maintaining and growing our services and service standards around the world. Emulating other great brands, notably Singapore Airlines, our goal is to grow aggressively but in a measured manner so that we can uphold the Gold-Standard services that Frasers is known for. Our guests, mainly executives from Fortune 500 companies, demand greater efficiency and convenience, and more relaxation choices after office hours,” he says. Frasers offers super-broadband Internet wherever available, Voice over Internet Protocol or VoIP communications, and even gourmet coffee machines in every serviced residence. Guests can also ask for customised services such as personal trainers, personal shoppers or chefs. Greater emphasis is also placed on staff training to ensure higher and consistent service levels worldwide. |
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