Frasers Hospitality has an unwavering tradition of developing and growing its most precious of assets - our people. We leverage on our people to deliver a strong brand and customer focus providing quality service for the well-informed and discerning traveller. Our commitment to service excellence streams from a genuine desire to pamper our guests, making them feel comfortable and welcomed during their stay - be it short or long-term, achieved through our intuitive, yet unobtrusive service adapted to meet the unique needs of every guest.
This tradition of excellence is nothing new to Frasers. Frasers takes inspiration from the entrepreneurial instincts of two distinguished pioneers, John Frasers and David Chalmers Neave, who recognised the importance of creating a home away from home.
Over the years, Frasers has honed this spirit and nurtured a culture of care and attentiveness in everything we do. In delivering customer satisfaction at all levels, we ensure that our investors get optimum return for their investments as well. The fact that Frasers is one of the few remarkably profitable players in the extended stay market bears further testimony to our emphasis on excellence.
"Frasers. Where you're more than just a guest" is our corporate philosophy uniting all employees together in contributing to the comfort of our guests.