Location : Singapore
Client Relations Executive
You are responsible for maximizing
guest satisfaction and retention by meeting their unique needs in a timely and
responsive manner. You also need to
assist to optimize each site inspection into a sale.
- Handle the check-in of
guests including the processing of their reservations and rooming at the unit
- Handle all guest
requests during their stay and all front desk cashiering duties.
- Organize and implement
guest programs or plans that anticipate and meet guest needs and interest.
- Handle all leasing
activities including the conduct of site inspections and the closure of sales
deals as required.
- Act as a link between
Operations Manager and the Corporate Office on operations and sales processes.
- Support sales or marketing
by providing relevant information including customer feedback and sales leads.
- Manage the daily
clubhouse or gymnasium operations.
- Manage individual
portfolios assigned to maximize guest satisfaction.
- Relevant customer service experience will be preferred
- Good interpersonal and communication skills
- Good problem solving skills
Interested applicants are invited to submit a detailed resume stating current and expected salary by 30 April 2014 to:
Manager, Human Resource
Frasers Hospitality Pte Ltd
Email address : email@example.com
(Only shortlisted candidates will be notified)